1) How do you use office productivity software to improve your customer service?
2) How would you handle an angry customer?
3) How would you use problem solving skills to improve your customer service?
4) How would you use your English skills to improve your customer service?
5) How would you use time management skills to improve your customer service?
6) What are some of the challenges of working in customer service?
7) What are some of the benefits of working in customer service?
8) What are some of the skills that are important for customer service representatives?
9) What are some of the things that you can do to improve your customer service skills?
10) What are some of the most common customer complaints that you have handled?
11) How do you use email marketing tools to improve your customer service?
12) How do you make and receive calls in a professional manner?
13) What are some of the most common mistakes that customer service representatives make?
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